Say Hello
Please send us your comments and feedback on your experience, suggestions for future adventures and any questions you may have!
Phone
804-325-3250
Social Media
Visit Us
Walk ins are welcome but we encourage you to book online on your way - if we have availability we will open up online bookings with as little as 15 minutes notice! Occasionally we have to adjust hours due to special events etc. We don't want you to walk in and find out all rooms are full so check here first!
Address:
8047 West Broad St, Richmond, VA 23294 - in Westland Shopping Center - look for the Big Cactus Sign!
Hours:
Sundays: Noon-8pm
Mondays: Noon-9pm
Tuesdays: Closed​
Wednesdays: 4pm-8pm
Thursdays: Noon-9pm
Fridays: Noon-10pm
Saturdays: 11am-10pm
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Pricing:
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The base rate for all rooms is $80.00 for up to 2 players regardless of age.
1 person can play but must book 2 to meet the $80.00 minimum.
$40 per person 1-2 players
$38 per person 3 players
$36 per person 4 players
$34 per person 5 players
$32 per person 6 players
$30 per person 7-8 players
Guests 3-8 are $30.00 each for children ages 5-12.
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Don't worry the system does the math for you - don't forget to check our specials page for possible discounts and ways to have part of your booking cost go to a local cause!
Join Our Team
Join our team at River City Escape! Be a Game Master and bring your drama skills to help immerse our guests in their escape room experiences. You can enjoy the rooms over and over as you journey with our guests on their adventures.
We are hiring part-time staff, mostly weekends.
Apply now or share with a friend!
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Is the door locked?No! The door you entered will always remain open and you can leave at any time. Escaping simply means solving all of the puzzles and clues which lead to leaving the room - in reality you could leave at any time.
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How much does it cost?The base rate for all rooms is $80.00 for up to 2 players regardless of age or category. 1 person can play but must book 2 to meet the $80.00 minimum. $40 per person 1-2 players $38 per person 3 players $36 per person 4 players $34 per person 5 players $32 per person 6 players $30 per person 7-8 players Guests 3-8 are $30.00 each for children ages 5-12. Don't worry the system does the math for you - don't forget to check our specials page for possible discounts and ways to have part of your booking cost go to a local cause!
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Are you going to put us with strangers?No - all bookings are private - payment for a minimum of 2 is required to run a room but if you want an independent challenge - bring it!
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Do I need to crawl/bend/climb?Yes - in most rooms there may be elements to escaping which involve stairs, bending/stooping/crawling to get to the next areas or solve puzzles. These special situations are listed in each rooms description. If those are a concern out of our current rooms Innocent has none of those and would be the most accessible for anyone with physical restrictions. The Chocolate Factory you will have to bend/stoop and there is one area that requires a couple of steps however it is not required to move through or escape if at least one in your party can navigate the stairs. We would like those with physical limitations to be able to enjoy our escape rooms so if you have questions about your situation please contact us and we can determine which room would work best for you and your group.
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Is it scary?Yes and No since that depends on the person sometimes however here are some things about River City Escape specifically which may help you decide We consider ourselves to be a family friendly escape room No jump scares Game Masters enhance the story but do not try to frighten guests Clairvoyant Conundrum does have "spooky" decorations which could be scary for younger children We are not a haunted house Check the age recommendations on each of our rooms for more guidance
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What should I wear/bring?We have no requirements other than not wearing your birthday suit - but here are some recommendations to make your adventure more fun and less likely to injure yourself Wear close toed shoes Comfortable clothing you can climb/crawl/bend in Wear long hair up/back Glasses for reading if needed See the room descriptions to learn more about how physically active a specific room may be
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Can I bring my phone?Yes! You can bring your phone and use the flashlight to see in dark areas. Pictures are allowed in the rooms as long as you keep any surprises or puzzles out of the pictures. We want to maintain the fun and surprises for others! Thank you for helping us!
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Can I bring food/drink?No food is allowed in the escape rooms. No drink is allowed unless it's in a closed/non-spill container. Just don't leave it behind - especially in Manhattan - it could become contaminated by radiation! :)
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What if we book 2 rooms on the same day?If you book 2 rooms on the same day we give a discount of 20% off the 2nd room. Just let your game master know when you finish your first room that you would like to book a second one!
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Why isn't there a clock in here?We do not have countdown clocks in our escape rooms. Countdown clocks can raise anxiety - and when we are stressed it's harder to think. We need to think to complete the puzzles! We will let your group know via our walkie talkie system approximately every 15 minutes how much time you have left. If you want more or less time check ins just let your game master know!
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What if I am claustrophobic? Can I do an escape room?YES! Most of our rooms are large spaces - not much different than being in your own home. Some rooms have some smaller areas to crawl in/out/through but never stuck in a small space and the exit door is always unlocked. Often these small areas can be used by just one member of your party - so bring a friend who's not claustrophobic and you will all be fine! If you have any concerns reach out to Jake our manager and he will help you choose a room that is best for you! Use the chat here, send a message through the contact page or call 804-325-3250.
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Can my teenager play without me?Yes! Groups with anyone 12 and under must have someone over 18 playing in the group. If everyone in the group is 13 or over they do not require an adult in the room. A parent must sign the waiver for any player under 18 and we request an adult stay in the lobby area in the case of an emergency with a group that is 13-17. Give us a call to discuss any special situations. 804-325-3250
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Can we plan a large group or private event?YES! River City Escape is a FANTASTIC choice for your next group event! Team Building Staff Meetings Birthday Parties Wedding Proposals Fundraisers and More
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What are details for a private event - reserving the entire space for our group?A private event - reserving the entire River City Escape Rooms solely for your group. When you book the GOLD package and have at least 15 players - your event will automatically be private!!! There will be no other groups in the building - you will have our fun game masters all to yourself!
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What about smaller groups? Not a private event?A non-private event, which means other small groups may be in the building doing other rooms, etc. Most small groups (8 or less people) can book online if not wanting to use the lobby area or do any other add ons. However if you want to do some add ons we can offer special pricing for your group of 9+.